Privacy Policy

At Twilee (“we,” “our,” or “us”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services (collectively, the "Service"). By using our Service, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal data that you provide to us when using the Service or interacting with us. This includes:

• Account Information: When you register for an account, we only collect your email address which is also used for authentication.
• Billing Information: For paid subscription services, our payment processor Stripe collects your billing details (e.g., name, billing address) and payment method (e.g., credit card). On our end, we do not store this information.
• Service Data: This may include the content and metadata of QR codes managed or generated using our Service.
• Technical Information: We gather basic data automatically, such as your IP address and browser type, to ensure the Service functions properly and securely.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Service.
• To process payments securely via Stripe.
• To respond to your inquiries and provide support for the Service.
• To ensure the security, performance, and functionality of the Service.
• To comply with legal obligations, such as tax and regulatory compliance.

We do not use your personal data for marketing purposes or share it with third parties for advertising.

3. Payment and Billing Information

All payment-related information, including credit card details, invoices, and payment methods, is securely processed and stored by our third-party payment processor, Stripe. We only receive limited payment-related data (e.g., confirmation that a payment was successful).

To learn more about Stripe’s data practices, please visit Stripe Privacy Policy.

4. Cookies and Tracking

We use only the minimal cookies necessary to provide the essential functions of our website, such as user authentication and session management.