Frequently asked questions

A QR code generator is a tool that allows you to create custom QR codes for various purposes. QR codes are scannable codes that store information, such as URLs, contact details, WiFi credentials, or text, which can be instantly accessed by scanning the code with a smartphone or device. With a QR code generator, you can customize these codes to suit your branding, making it an innovative and convenient way to share information quickly and effectively.

To scan a QR code, simply open your smartphone's camera, point it at the code, and tap the link that appears. If your phone doesn't support this, use a QR scanner app (available for free on app stores). You can also use tools like Google Lens or QR scanners built into some browsers or devices. On desktops, online QR readers with a webcam can work too.

In short: Static QR codes have fixed content that cannot be changed, while dynamic QR codes are editable, trackable, and offer advanced features like analytics and file uploads, making them more versatile and powerful.

Static QR codes and Dynamic QR codes serve different purposes. Static QR codes are fixed, meaning the embedded information (like a URL or text) cannot be changed once the code is generated. They are straightforward but lack flexibility.

Dynamic QR codes are highly versatile. They allow you to edit the content or destination even after the QR code is created. Additionally, Dynamic QR codes enable tracking and analytics, letting you monitor scans, such as location, time, and device used. They also offer advanced features, like the ability to upload and link to files, providing greater functionality for businesses and marketing campaigns. Dynamic QR codes are the smarter choice for anyone looking to adapt, track, and optimize their QR code usage.

In free plan, QR codes are limited up to 500 scans per code. In paid plans, your dynamic QR codes may expire if the subscription plan tied to their creation is canceled or unpaid. We offer a delay of 7 days in case there is an issue with your card, which leaves you enough time to resume your subscription.

Absolutely! Custom QR codes are a powerful tool for building your brand identity and driving engagement. Here's how you can tailor your QR code design to align seamlessly with your marketing strategy:

• Custom Colors: Customize the foreground and background colors to match your brand's palette, creating a cohesive and visually appealing design.
• Personalized Label: Add a custom label to your QR code, with editable text and font options, ensuring the QR code seamlessly integrates with your brand voice and messaging.
• Brand Integration with Logos: Insert pre-built logos for platforms like YouTube, LinkedIn, Facebook, or other social media to highlight where your QR code leads the user. For a more polished and unique touch, you can even upload your own logo to position your brand front and center.

Strategically designed QR codes not only boost engagement but also enhance credibility and brand recognition. By tailoring every aspect of your QR code's appearance, you ensure it captures your audience's attention, while reinforcing your brand's professional image.

To download a generated QR code, go to the QR view page and choose your format: PNG, JPG, or WebP for digital use, or SVG, a vector format that scales to any print size without losing quality. You can also adjust the size and margin before downloading, and re-download your files at any time.

As a rule of thumb, print QR codes at 2 x 2 cm (0.8 x 0.8 in) or larger, keep strong contrast between the code and its background, and leave a clear margin around it. The further away people scan from, the bigger the code needs to be: a poster scanned from across a room needs a much larger code than a business card. Twilee exports SVG vector files, so you can scale your design to any size without losing sharpness.

Twilee offers 15 dynamic QR code types: URL, Email, Call, SMS, vCard, File Upload, Event, Text, Links (link-in-bio), Audio, Mobile App, Business, Survey, Photo Gallery, and Lost & Found. A 16th type, WiFi, is available as a free static tool with no account needed. Several types include hosted pages that you can fully customize.

Some QR code types (Links, Event, Business, Audio, Text, Survey, Photo Gallery, and Lost & Found) include a landing page hosted by Twilee. When someone scans your code, they land on a mobile-optimized page you can customize with your own colors, images, and content, no website or developer needed. You can update the page at any time without reprinting the code.

Yes. Every dynamic QR code comes with scan analytics: total and unique scans, geography, device types, and scan times, so you know exactly how each campaign performs. On higher plans, you can also forward scan events to your own Google Analytics 4 property.

Yes. Twilee is a French company and your data is hosted in the European Union, never outside it. Pages and redirects are delivered through regional endpoints so they stay fast worldwide. Our Privacy Policy explains exactly what is processed and why, and for any specific privacy question or data request, the contact page is the fastest route to our team.

Yes, there is a free plan: create a dynamic QR code with design customization and scan statistics, without a credit card. Paid plans add more QR codes, more storage, team members, and advanced features. The WiFi QR code generator in our tools section is completely free as well, no account required.

Yes, absolutely! The QR codes generated using our tool can be freely used for commercial purposes. Whether you're promoting a product, sharing business information, or enhancing customer experiences, our QR codes are designed to support your commercial and professional needs without any restrictions.

No, there are absolutely no ads. When you create or use QR codes, users are directed to your intended destination without any interruptions or third-party advertisements. This ensures a seamless and professional user experience, allowing you to maintain trust and credibility for your brand or message.