Custom Domain

Last updated Feb 22, 2026

This feature is currently in private beta. Contact us if you are interested in early access.

A custom domain lets you replace the default Twilee short URL with your own domain (e.g., qr.yourcompany.com) for QR code redirects and hosted pages.

Setup

  1. Go to Team > Team settings > Custom domain (admin only).
  2. Enter your desired subdomain.
  3. Add the required DNS records at your domain registrar:
    • A TXT record to verify domain ownership.
    • A CNAME record pointing to Twilee's servers.
  4. Click Verify. Twilee checks your DNS records and provisions an SSL certificate automatically.

DNS instructions by email

You can send the DNS setup instructions directly to a team member by email from the settings page. This is useful when someone else manages your DNS.

Removing a custom domain

Click Remove in the custom domain settings to disconnect your domain. QR codes will revert to the default Twilee short URL.

Good to know

  • DNS propagation can take up to 48 hours, though it is typically much faster.
  • SSL certificates are provisioned and renewed automatically.
  • Only team admins can configure the custom domain.

Available on: Business and Enterprise plans.